Delivery Information
McElhinneys is delighted to offer worldwide delivery to our customers.
Ireland and Northern Ireland Delivery Service
We are delighted to offer customers from the Republic of Ireland and Northern Ireland Free Next Day Delivery (when ordered before 3 PM)* on REGULAR PRICED orders over €69.
- Next Day Delivery applies to orders which are confirmed before 3 PM Monday to Thursday.
- We offer FREE Delivery on regular-priced purchases over €69 and all gift card sales.
- We DO NOT offer FREE shipping on any sale of reduced goods.
- We charge €5.50 postage for purchases less than €69 and all SALE reduced items priced over €69.
- We charge €15.00 to deliver heavy homeware items which include crystal vases, all saucepan sets, etc.
If an order is confirmed on a Friday before 3 PM it will be dispatched on Friday and should be delivered on Monday. All orders processed after 3 PM Friday through Sunday will be dispatched for delivery on Monday/Tuesday. DPD is our primary courier for this region, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie
If you have any queries about the status of your order, please do not hesitate to contact us at customerservice@mcelhinneys.com. We may occasionally use the An Post courier service depending on the item and time of year.
UK, Scotland and Wales Delivery Service
We are delighted to offer our customers from the UK, Scotland and Wales fast delivery courier options, costing €5.50 for this service.
Customers from the United Kingdom, Scotland and Wales can expect delivery of their orders within 2 to 4 days. Customers in city destinations may receive their parcels swifter than customers from rural areas. Royal Mail is our chosen postage partner in the UK, however, from time to time we may use An Post or DPD courier depending on the item and time of year.
Rest of World Delivery Service
Delivery can take up to 10 days to European countries and 20 days for Rest of World. We do not ship goods to the following countries - Bulgaria, Iceland, Romania, Tunisia and Turkey. We reserve the right to cancel any transactions with a chosen delivery address in these areas. If you are having a problem processing your transaction, please call us on 00353749131217.
We charge up to €30.00 on purchases dispatched to Europe and Rest of World - the rate is calculated at the point of purchase. The delivery of heavy homeware items may cost between €45.00 and €90.00 depending on the size and weight of the item(s).
We use DPD and the An Post registered courier services. For all parcels dispatched using DPD, the customer will receive a dispatch notification via the email address attached to the order to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie
If you fail to receive a tracking number please contact us at customerservice@mcelhinneys.com
SHIPPING FEES
| REGION | SMALL PARCELS | MEDIUM PARCELS | LARGE PARCELS | |||
|---|---|---|---|---|---|---|
| Ireland | Under €69 = €5.50 Over €69 = Free (regular priced purchases) | |||||
| United Kingdom & Islands | Standard Rate €5.50 (on all orders full price and sale price) | |||||
| France | €10.00 | €20 | €30 | |||
| Germany | €10.00 | €20 | €30 | |||
| Netherlands | €10.00 | €20 | €30 | |||
| Be€90ium | €10.00 | €20 | €30 | |||
| Luxembourg | €10.00 | €20 | €30 | |||
| Austria | €10.00 | €20 | €30 | |||
| Czech Republic | €10.00 | €20 | €30 | |||
| Denmark | €10.00 | €20 | €30 | |||
| Poland | €10.00 | €20 | €30 | |||
| Lithuania | €10.00 | €20 | €30 | |||
| Hungary | €10.00 | €20 | €30 | |||
| Slovakia | €10.00 | €20 | €30 | |||
| Slovenia | €10.00 | €20 | €30 | |||
| Sweden | €10.00 | €20 | €30 | |||
| Spain | €10.00 | €20 | €30 | |||
| Italy | €10.00 | €20 | €30 | |||
| Latvia | €10.00 | €20 | €30 | |||
| Estonia | €10.00 | €20 | €30 | |||
| Cyprus | €10.00 | €20 | €30 | |||
| Finland | €10.00 | €20 | €30 | |||
| Portugal | €10.00 | €20 | €30 | |||
| Bosnia | €10.00 | €20 | €30 | |||
| Liechtenstein | €10.00 | €20 | €30 | |||
| Croatia | €10.00 | €20 | €30 | |||
| Serbia | €10.00 | €20 | €30 | |||
| Montenegro | €10.00 | €20 | €30 | |||
| Switzerland | €10.00 | €20 | €30 | |||
| Greece | €10.00 | €20 | €30 | |||
| Norway | €10.00 | €20 | €30 | |||
| Malta | €10.00 | €20 | €30 | |||
| REST OF WORLD | ||||||
| Australia | €15.00 | €30 | €45 | |||
| New Zealand | €15.00 | €30 | €45 | |||
| USA | €15.00 | €30 | €45 | |||
|
Canada |
€15.00 | €30 | €45 | |||
| Georgia | €30.00 | €60 | €90 | |||
| Mexico | €30.00 | €60 | €90 | |||
| Brazil | €30.00 | €60 | €90 | |||
| China | €30.00 | €60 | €90 | |||
| UAE | €30.00 | €60 | €90 | |||
| Qatar | €30.00 | €60 | €90 | |||
| Saudi Arabia | €30.00 | €60 | €90 | |||
| South Africa | €30.00 | €60 | €90 | |||
| Israel | €30.00 | €60 | €90 | |||
| India | €30.00 | €60 | €90 | |||
What happens after I place an order on McElhinneys.com?
When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number, where applicable.
Gift Cards Delivery Service
We offer FREE postage for all Gift Cards ordered. Gift Cards will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order. All Gift Card orders are sent via the An Post postal service.
Please note: Gift Cards cannot be returned once purchased and cannot be exchanged for cash or other gift cards.
Physical Gift cards purchased in-store or on our website cannot be used as a form of payment on the website; they can only be used in-store.
Digital E-Gift Cards purchased on our website can be used online only and cannot be used in-store. Find out more about McElhinneys Gift Cards here.
McElhinneys cannot take responsibility for any gift cards that have been lost, stolen or used by someone other than your chosen recipient after delivery. Make sure your recipient has received their gift card, as it is their responsibility to keep the Gift Card safe.
We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.
Click and Collect In-store Service
We are delighted to offer our customers a complimentary Click and Collect service in-store.
When you have paid for your order online you will receive a confirmation email to confirm that your order has been placed successfully. You will receive another notification via email or text once your order is ready for collection.
Your order will then be available for collection within our store opening hours from 9.30 am to 6.00 pm.
We request that you wait for a confirmation email/text notification that your order is Ready for Collection before coming to the store.
Before travelling to collect your order, please ensure you bring the following:
- Your Ready for Collection confirmation email or text, containing your unique order number. This can be printed or shown on a smartphone.
- Confirmation of the payment used.
- Photographic identification - we will accept a valid driver’s license or passport.
- If you order a large or heavy item, please ensure you have the means to easily collect and transport the item.
Our Click & Collect order collection point is located on the first floor at the till point in our Women's Footwear Department.
If you have any queries about the delivery options available at McElhinneys, please do not hesitate to phone us at (074) 9131217 or email us at customerservice@mcelhinneys.com.